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Can you please ask Microsoft how it can possibly quote £427 to fix the webcam in my Surface laptop? My only option to get it working is to pay this for a service that, in this case, means replacing the entire laptop. This seems like madness, and hardly in the spirit of the founder’s work …

I was a victim of identity theft and £40,000 was stolen from my HSBC cash Isa. But, nearly a year on, I’m no nearer to getting a refund. The money had been transferred in seven £5,000 payments to a new HSBC current account which, unbeknown to me, had been set up in my name. I …

The sub-prime lender Amigo faces potential collapse after confirming that it will not appeal against a high court decision that blocked a scheme to cap customer compensation. Amigo, which charges 49.9% interest and requires borrowers to provide a friend or family member to act as a guarantor, said it would “consider all options” and was …

Younger house buyers are just as keen on building a new life in the country as they are to move to the bright lights of a big city as they react to the post-pandemic changes in working patterns and rapidly rising property prices. Data released on Tuesday by the Nationwide building society showed that demand …

Just 7% of in-store purchases in the UK could be made in cash by 2024, a report has forecast, after the coronavirus pandemic fuelled the switch to cards and mobile payments. While cash accounted for 27% of in-store transactions in 2019, the latest global payments report from processing company Worldpay found that had fallen to …