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In August 2016 we purchased a Samsung fridge-freezer and it is still within its five-year warranty. We damaged the top drawer in the fridge and wanted to order a replacement. Although four of the other drawers are available on the Samsung spares website, the company has told us that the one we need is no …

Low-income workers who are offered the chance to own shares in the companies they work for are typically £10,000 better off than workers on a similar salary, according to new analysis. The “wealth premium” for workers included in ownership schemes, currently less than 5% of all workers, was particularly stark for younger workers, according to …

Why is an otherwise balanced article on the importance of peat bogs (‘It has become them and us’: the battle to burn England’s moorlands, 1 May) framed by the grouse moor landowners’ point of view, beginning with the title and ending with a gamekeeper’s claim that without grouse moors the Yorkshire Dales “wouldn’t be beautiful”? …

Q I bought my first house with my now ex two years ago. He had a big deposit, while I was only able to contribute to the monthly mortgage repayments. We had a declaration of trust drawn up to apportion fixed shares, based on the size of our deposits and our mortgage contributions. I therefore …

I bought a £469 Hotpoint fridge-freezer last July from Appliances Online. Since then, the frost-free system has not worked and it has dripped water regularly on to the kitchen floor. The final straw was in April when family members noticed it was not operating at the right temperature. It then started tripping the electricity every …