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New plans from the City regulator to compel financial firms to act in the best interest of customers have been welcomed by consumer groups. A new “consumer duty” outlined by the Financial Conduct Authority (FCA) will apply to a range of products, including mortgages, credit, pensions and investments, and require firms to consistently focus on …
Banks are being closed down at an alarming rate. More than a third of the UK’s bank branches have shut for good in less than five years, while hundreds of those that remain have reduced their opening hours. We would like to find out how this affects people from across the community. Perhaps you dislike …
One of the UK’s largest online travel agents has stopped selling summer holidays, saying there is too much uncertainty around Covid-19 to take bookings with any confidence. The company, On the Beach, said that until further notice it would not be selling any breaks for June, July or August this year, though customers who already …
“After my wife passed, I started nightclubbing.” The speaker is a resident of The Villages in Florida, the US’s largest retirement community, home to 130,000 wealthy boomers. The town has more than 50 golf courses and offers endless leisure opportunities, from bellydancing to karate, synchronised swimming to rowing. However, if this documentary is anything to …
Together Energy supplied our rented flat when we moved in, and we were told that if we transferred the existing account into our names we could apply to switch provider. We did so, and then learned there was a debt of thousands of pounds. I’ve been trying to resolve the issue for the last three …