Information

PensionBee, an online pension provider, has become the latest company to announce plans to float on the London Stock Exchange, with an estimated market value of £350m. The firm, which helps savers consolidate their old pensions into one new plan, aims to sell shares to institutional investors as well as its 130,000 active customers. It …

I have recently discovered I had two accounts running simultaneously with Netflix for 23 months. Alongside the account I use at £8.99 a month, I had a second costing £11. Both were registered to the same email address. Despite the fact that Netflix acknowledges the second one has never been used, it refuses to refund …

Kingfisher, the owner of B&Q and Screwfix, has reported a surge in sales and profits for 2020 as a locked-down nation turned to home improvements. Thierry Garnier, the chief executive of Kingfisher, said the company had seen “extraordinary demand” in the past year as people adapted and updated their homes and gardens to cope with …

I find myself in a Kafkaesque situation as a result of Brexit. I decided, over Christmas, to treat myself to a new £5,000 racing bicycle, but the only place I could source it was a shop in Poland. I ordered it on 28 December 2020, and, at the time, the gov.uk website indicated there would …

Q We live in a house valued at about £350,000, with a mortgage of £120,000. We’d like to move to a house which has more living space, but properties where we live (York) are especially expensive. We’ve seen a house nearby which is on the market for £260,000. With an extension and substantial renovation we …