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In December, I flagged up concerns about two-year-old energy supplier Utility Point. A customer had waited in vain to receive £377 credit owed. The customer service line was not accepting calls, live chat was unresponsive and emails were ignored. That triggered a spate of complaints from other readers, many of whom had been switched to …

Approximately 2 million of the UK’s lowest-paid workers will receive a raise from Thursday after increases to statutory minimum wage rates. However, many workers are unlikely to feel better off as the pay rise comes on the same day as inflation-busting increases hit household bills. Workers aged 23-24 are expected be the biggest beneficiaries after …

The traditional north-south divide on house prices has been turned on its head, with London the UK’s worst-performing region and north-west England topping the table, according to Nationwide. The data follows numerous surveys reporting a surge in the numbers of people who have moved out of London and other urban areas, or are planning to …

PwC is rolling out a flexible working policy that will allow its 22,000 UK staff to split their time about half and half between their home and office after the pandemic. The accounting firm expects staff to spend 40-60% of their time with colleagues – either in the office or out on client visits – …

Britain’s recovery during the second half of last year was stronger than first estimated, according to official figures that also showed that households put away more money in savings accounts than previous data suggested. In a series of revisions to its data covering the Covid-19 pandemic, the Office for National Statistics (ONS) said the economy …