The move to online shopping together with confusion over customs charges after Brexit are providing new opportunities for scammers.
Police, trading standards and delivery firms have all warned Britons of a surge in texts and emails claiming to be from Royal Mail and other couriers asking recipients to click on a link and input personal details so that a parcel can be delivered. Some claim that a redelivery fee is due, while others say that a customs charge has to be paid. Once they have a person’s details, the criminals can use them for fraudulent applications for loans and services.
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